CURRENT OPENINGS
5 Roles 1 Location
Who We Are
ICC Floors Plus is a premier, award-winning flooring and cabinet provider with three locations throughout the Indianapolis area. We are the only member of the National Floor Covering Alliance.
Best People
We believe we're only as good as our people. That's why we train and educate our employees to deliver the best possible service and provide continuous growth and learning opportunities.
Best Products
We sell today's most elite brands of flooring and cabinetry. Work for a company that keeps up with the latest marketplace design trends and products to serve the evolving needs of customers.
Best Projects
Whether it be a $1,000 project or a $1M project, enjoy helping customers with a variety of home remodeling and commercial projects.
Competitive Pay
Health Insurance
401K
Vacation & PTO
SEARCH OPPORTUNTIES
We are actively accepting candidates for the below positions. Apply today.
All
COMMERCIAL
Title: Commercial Field Manager
Reports To: Operations Manager
Works With: Project Manager / Installers / Customer’s Onsite Staff
Based At: ICC Floors Plus HQ - Castleton
Job purpose:
To perform needed job inspections, supervise sub contract installation crews, manage installation quality control, jobsite material handling and inventory management, and light service repairs for commercial & multi-family projects as needed, while positively representing ICC Floors on the front lines.
Key responsibilities and accountabilities:
- To represent ICC Floors in a positive manner while conducting jobsite supervision & installation crew management and light punch work in the field.
- Responsible for ensuring ICC Safety Program is followed in the field along with any customer specific requirements.
- To show up on time, presentable, organized, and ready to work in order to eliminate wasted time and delays, and to keep project schedules on time.
- General on site work hours are 8 am-5 pm, but the ability to handle critical phone and/or email communication before and after those hours as well as working over-time as needed to meet client expectations and schedules is required.
- Work with Project Managers & installation crews to ensure schedules, quality standards, and budgets are met.
- Prior to work starting meet with customer’s field staff & our installation crews on any jobsite specific details to ensure proper completion of work.
- Check work orders and pick tickets for accuracy, report issues to management in an organized proactive fashion
- Ensure completion of pre & post install QC inspections on installations and report progress to Project Manager accordingly.
- Be able to create punch-lists, manage and complete punch-lists as needed.
- Maintains physical appearance, presentation, and cleanliness of tools and work vehicles.
- Prepare accurate recordkeeping for billable extra work and return to Account Administrators / Project Managers for billing
- Participates in Tool Box Talks as required by ICC Floors Safety Manual.
- Maintains clean personal appearance and conducts themselves in a professional and knowledgeable manner while in the field to protect the reputation of ICC Floors.
- Be professional by staying drug and alcohol free while working, and when driving company vehicles.
- Subject to drug and alcohol screening if reasonable cause is deemed by ownership or management.
- Other duties and assignments as necessary.
Personal profile:
Personality: Outgoing personality, well mannered, with good presentation and people skills. Confident and trustworthy, and able to keep calm when faced with difficult situations or customers. High ethical code, with ability to follow company policies and procedures without compromise.
Specific Job Skills: Must be able to repair, fix, and create solutions in a variety of flooring situations. Understand project schedules and demands and assist in completing jobs on time and on budget. Must be able to be insured on company auto policy and drive and maintain company vehicles.
Computer skills: Must be adept in use of MS Office, particularly Excel, Word, Outlook, General Internet, and email. Able to quickly learn and pick up on smart phone technology, and other computer systems used at ICC Floors, and maintain a working understanding of RFMS software.
Literacy and Numeracy: Able to understand material and labor quantities, pick-ticket reports, installation directions and warranties, and translate specifications into an appropriate plan to satisfy the need on the job.
Title: Commercial Field Manager
Reports To: Operations Manager
Works With: Project Manager / Installers / Customer’s Onsite Staff
Based At: ICC Floors Plus HQ - Castleton
Job purpose:
To perform needed job inspections, supervise sub contract installation crews, manage installation quality control, jobsite material handling and inventory management, and light service repairs for commercial & multi-family projects as needed, while positively representing ICC Floors on the front lines.
Key responsibilities and accountabilities:
- To represent ICC Floors in a positive manner while conducting jobsite supervision & installation crew management and light punch work in the field.
- Responsible for ensuring ICC Safety Program is followed in the field along with any customer specific requirements.
- To show up on time, presentable, organized, and ready to work in order to eliminate wasted time and delays, and to keep project schedules on time.
- General on site work hours are 8 am-5 pm, but the ability to handle critical phone and/or email communication before and after those hours as well as working over-time as needed to meet client expectations and schedules is required.
- Work with Project Managers & installation crews to ensure schedules, quality standards, and budgets are met.
- Prior to work starting meet with customer’s field staff & our installation crews on any jobsite specific details to ensure proper completion of work.
- Check work orders and pick tickets for accuracy, report issues to management in an organized proactive fashion
- Ensure completion of pre & post install QC inspections on installations and report progress to Project Manager accordingly.
- Be able to create punch-lists, manage and complete punch-lists as needed.
- Maintains physical appearance, presentation, and cleanliness of tools and work vehicles.
- Prepare accurate recordkeeping for billable extra work and return to Account Administrators / Project Managers for billing
- Participates in Tool Box Talks as required by ICC Floors Safety Manual.
- Maintains clean personal appearance and conducts themselves in a professional and knowledgeable manner while in the field to protect the reputation of ICC Floors.
- Be professional by staying drug and alcohol free while working, and when driving company vehicles.
- Subject to drug and alcohol screening if reasonable cause is deemed by ownership or management.
- Other duties and assignments as necessary.
Personal profile:
Personality: Outgoing personality, well mannered, with good presentation and people skills. Confident and trustworthy, and able to keep calm when faced with difficult situations or customers. High ethical code, with ability to follow company policies and procedures without compromise.
Specific Job Skills: Must be able to repair, fix, and create solutions in a variety of flooring situations. Understand project schedules and demands and assist in completing jobs on time and on budget. Must be able to be insured on company auto policy and drive and maintain company vehicles.
Computer skills: Must be adept in use of MS Office, particularly Excel, Word, Outlook, General Internet, and email. Able to quickly learn and pick up on smart phone technology, and other computer systems used at ICC Floors, and maintain a working understanding of RFMS software.
Literacy and Numeracy: Able to understand material and labor quantities, pick-ticket reports, installation directions and warranties, and translate specifications into an appropriate plan to satisfy the need on the job.
FIELD
Job Description – ICC Floors Field Technician
Title: Field Technician
Reports to: Customer Service Director
Based at: ICC Floors Plus Main Campus – Indianapolis, IN
Job purpose:
To perform needed job inspections, supervise sub contract installation crews, manage installation quality control, jobsite material handling and inventory management, and light service repairs for: retail, commercial, and production projects as needed, while positively representing ICC Floors on the front lines.
Key responsibilities and accountabilities:
- To represent ICC Floors in a positive manner while conducting jobsite supervision & service work in the field.
- Responsible for maintaining safe working conditions, and following ICC Floors Safety Program standards while working in the field.
- To show up on time, presentable, organized, and ready to work in order to eliminate wasted time and delays, and to keep project and service schedules on time.
- To complete billable and warranty work on a consistent basis, and report progress to service manager and/or field manager and other staff accordingly.
- Maintains physical condition, presentation, cleanliness, and operability of tools and work vehicles.
- Participates in Tool Box Talks as required by ICC Floors Safety Manual.
- Conducts themselves in a professional and knowledgeable manner while in the field to protect reputation of ICC Floors.
- Work Over-time when needed, in order to meet client expectations and schedules.
- Be professional by staying drug and alcohol free while working, and when driving company vehicles. Service Technicians are subject to drug and alcohol screening if reasonable cause is deemed by ownership or management.
- Be able to create punch-lists, and complete punch-lists when needed.
- Other duties and assignments as necessary.
Person profile – Field Technician
Personality: Outgoing personality, well mannered, with good presentation and people skills. Confident and trustworthy, and able to keep calm when faced with difficult situations or customers. High ethical code, with ability to follow company policies and procedures without compromise.
Specific Job Skills: Must be able to repair, fix, and create solutions in a variety of flooring situations. Understand project schedules and demands and assist field managers in completing jobs on time and on budget. Must be able to be insured on company auto policy and drive and maintain company vehicles.
Computer skills: Must be adept in use of MS Office 2007 or later, particularly Excel and Word, Internet, and email. Able to quickly learn and pick up on smart phone technology, and other computer systems used at ICC Floors.
Literacy and Numeracy: Able to understand material and labor quantities, pick-ticket reports, installation directions and warranties, and translate specifications into an appropriate plan to satisfy the need on the job.
SERVICE
Job Description
Title: Service Coordinator
Reports to: Director of Customer Service
Based at: ICC Floors Plus Retail Sales Store
Job purpose:
To coordinate, schedule, and follow-up with warranty call back services and punch list items for installation projects to completion.
Key responsibilities and accountabilities:
- Receive, schedule and confirm all incoming service appointments for designated accounts
- Order & confirm all necessary materials will be available for scheduled services.
- Follow-up with customer service requests within 24 hrs. of notification.
- Create daily work orders for service techs, and track service completion.
- Follow up with customers after installation, and address any known issues immediately. Coordinate, schedule, and execute completion of jobs.
- Accountable for invoicing all billable service.
- Assure customer satisfaction and promote the ICC brand
- Other duties and assignments as needed.
Person profile – Service Coordinator
Personality: Detail oriented individual with high focus on organization, details, and follow-up. Must be a natural multi-tasker able to calmly and professionally handle high-demand tasks in a fast-paced working environment.
Specific Job Skills: Able to organize, manage, and prioritize service requests. Understands the principles of installation, material limitations, and scheduling. Able to translate individual service demands into a fully executed schedule.
Computer skills: Must be adept in use of MS Office, particularly Excel and Word, Internet, and email. Able to quickly learn and become proficient at new computer programs, primarily our internal RFMS system.
Literacy and Numeracy: Able to understand material and labor quantities, profit margin calculations, and ancillary items calculations. Must be a very competent writer, and be able to professionally communicate to clients, vendors, customers, and installation staff.
Business and Selling Skills: Must be an excellent face-to-face and telephone communicator. Able to work through issues while protecting the interests of the company, and still delivering on expectations. Demonstrate success managing and communicating expectations and limitations to sales staff, management, and clients. Ideal background would be in service department for a retail or construction based trade.
WAREHOUSE
Job Description – ICC Floors Warehouse Associate
Title: Warehouse Associate
Reports to: Director of Operations
Based at: ICC Floors Plus Main Campus – Indianapolis, IN
Job purpose:
To provide materials, equipment, and supplies by directing, receiving, warehousing, and distribution services. To track, organize, and accurately record items received and leaving the company warehouse.
Key responsibilities and accountabilities:
- Maintains receiving, warehousing, and distribution operations by coordinating and enforcing program, operational, and personnel policies and procedures.
- Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
- Controls inventory levels by conducting physical counts; reconciling with data storage system.
- Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
- Completes warehouse operational requirements by scheduling processes and scheduled tasks. Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
- Receive, organize, and prepare all job bundles for installer pick-up.
- Contributes to team effort by accomplishing related results as needed.
- Ensures overall safety and warehouse environment.
- Other duties and assignments as needed.
Person profile – Warehouse Associate
Personality: Detail oriented individual with high focus on organization, details, and follow-up. Must be a natural multi-tasker able to calmly and professionally handle high-demand tasks in a fast-paced area. High ethical code, with ability to follow company policies and procedures without compromise.
Specific Job Skills: Able to organize, lead, track, record, and report all materials that are received and leave the warehouse.
Computer skills: Must be adept in use of MS Office 2007 or later, particularly Excel and Word, Internet, and email. Able to quickly learn and become proficient at new computer programs, mainly RFMS.
Literacy and Numeracy: Able to understand material and labor quantities, pick-ticket reports, and shipping and bar code organization.
Commercial
COMMERCIAL
Title: Commercial Field Manager
Reports To: Operations Manager
Works With: Project Manager / Installers / Customer’s Onsite Staff
Based At: ICC Floors Plus HQ - Castleton
Job purpose:
To perform needed job inspections, supervise sub contract installation crews, manage installation quality control, jobsite material handling and inventory management, and light service repairs for commercial & multi-family projects as needed, while positively representing ICC Floors on the front lines.
Key responsibilities and accountabilities:
- To represent ICC Floors in a positive manner while conducting jobsite supervision & installation crew management and light punch work in the field.
- Responsible for ensuring ICC Safety Program is followed in the field along with any customer specific requirements.
- To show up on time, presentable, organized, and ready to work in order to eliminate wasted time and delays, and to keep project schedules on time.
- General on site work hours are 8 am-5 pm, but the ability to handle critical phone and/or email communication before and after those hours as well as working over-time as needed to meet client expectations and schedules is required.
- Work with Project Managers & installation crews to ensure schedules, quality standards, and budgets are met.
- Prior to work starting meet with customer’s field staff & our installation crews on any jobsite specific details to ensure proper completion of work.
- Check work orders and pick tickets for accuracy, report issues to management in an organized proactive fashion
- Ensure completion of pre & post install QC inspections on installations and report progress to Project Manager accordingly.
- Be able to create punch-lists, manage and complete punch-lists as needed.
- Maintains physical appearance, presentation, and cleanliness of tools and work vehicles.
- Prepare accurate recordkeeping for billable extra work and return to Account Administrators / Project Managers for billing
- Participates in Tool Box Talks as required by ICC Floors Safety Manual.
- Maintains clean personal appearance and conducts themselves in a professional and knowledgeable manner while in the field to protect the reputation of ICC Floors.
- Be professional by staying drug and alcohol free while working, and when driving company vehicles.
- Subject to drug and alcohol screening if reasonable cause is deemed by ownership or management.
- Other duties and assignments as necessary.
Personal profile:
Personality: Outgoing personality, well mannered, with good presentation and people skills. Confident and trustworthy, and able to keep calm when faced with difficult situations or customers. High ethical code, with ability to follow company policies and procedures without compromise.
Specific Job Skills: Must be able to repair, fix, and create solutions in a variety of flooring situations. Understand project schedules and demands and assist in completing jobs on time and on budget. Must be able to be insured on company auto policy and drive and maintain company vehicles.
Computer skills: Must be adept in use of MS Office, particularly Excel, Word, Outlook, General Internet, and email. Able to quickly learn and pick up on smart phone technology, and other computer systems used at ICC Floors, and maintain a working understanding of RFMS software.
Literacy and Numeracy: Able to understand material and labor quantities, pick-ticket reports, installation directions and warranties, and translate specifications into an appropriate plan to satisfy the need on the job.
Title: Commercial Field Manager
Reports To: Operations Manager
Works With: Project Manager / Installers / Customer’s Onsite Staff
Based At: ICC Floors Plus HQ - Castleton
Job purpose:
To perform needed job inspections, supervise sub contract installation crews, manage installation quality control, jobsite material handling and inventory management, and light service repairs for commercial & multi-family projects as needed, while positively representing ICC Floors on the front lines.
Key responsibilities and accountabilities:
- To represent ICC Floors in a positive manner while conducting jobsite supervision & installation crew management and light punch work in the field.
- Responsible for ensuring ICC Safety Program is followed in the field along with any customer specific requirements.
- To show up on time, presentable, organized, and ready to work in order to eliminate wasted time and delays, and to keep project schedules on time.
- General on site work hours are 8 am-5 pm, but the ability to handle critical phone and/or email communication before and after those hours as well as working over-time as needed to meet client expectations and schedules is required.
- Work with Project Managers & installation crews to ensure schedules, quality standards, and budgets are met.
- Prior to work starting meet with customer’s field staff & our installation crews on any jobsite specific details to ensure proper completion of work.
- Check work orders and pick tickets for accuracy, report issues to management in an organized proactive fashion
- Ensure completion of pre & post install QC inspections on installations and report progress to Project Manager accordingly.
- Be able to create punch-lists, manage and complete punch-lists as needed.
- Maintains physical appearance, presentation, and cleanliness of tools and work vehicles.
- Prepare accurate recordkeeping for billable extra work and return to Account Administrators / Project Managers for billing
- Participates in Tool Box Talks as required by ICC Floors Safety Manual.
- Maintains clean personal appearance and conducts themselves in a professional and knowledgeable manner while in the field to protect the reputation of ICC Floors.
- Be professional by staying drug and alcohol free while working, and when driving company vehicles.
- Subject to drug and alcohol screening if reasonable cause is deemed by ownership or management.
- Other duties and assignments as necessary.
Personal profile:
Personality: Outgoing personality, well mannered, with good presentation and people skills. Confident and trustworthy, and able to keep calm when faced with difficult situations or customers. High ethical code, with ability to follow company policies and procedures without compromise.
Specific Job Skills: Must be able to repair, fix, and create solutions in a variety of flooring situations. Understand project schedules and demands and assist in completing jobs on time and on budget. Must be able to be insured on company auto policy and drive and maintain company vehicles.
Computer skills: Must be adept in use of MS Office, particularly Excel, Word, Outlook, General Internet, and email. Able to quickly learn and pick up on smart phone technology, and other computer systems used at ICC Floors, and maintain a working understanding of RFMS software.
Literacy and Numeracy: Able to understand material and labor quantities, pick-ticket reports, installation directions and warranties, and translate specifications into an appropriate plan to satisfy the need on the job.
Field
FIELD
Job Description – ICC Floors Field Technician
Title: Field Technician
Reports to: Customer Service Director
Based at: ICC Floors Plus Main Campus – Indianapolis, IN
Job purpose:
To perform needed job inspections, supervise sub contract installation crews, manage installation quality control, jobsite material handling and inventory management, and light service repairs for: retail, commercial, and production projects as needed, while positively representing ICC Floors on the front lines.
Key responsibilities and accountabilities:
- To represent ICC Floors in a positive manner while conducting jobsite supervision & service work in the field.
- Responsible for maintaining safe working conditions, and following ICC Floors Safety Program standards while working in the field.
- To show up on time, presentable, organized, and ready to work in order to eliminate wasted time and delays, and to keep project and service schedules on time.
- To complete billable and warranty work on a consistent basis, and report progress to service manager and/or field manager and other staff accordingly.
- Maintains physical condition, presentation, cleanliness, and operability of tools and work vehicles.
- Participates in Tool Box Talks as required by ICC Floors Safety Manual.
- Conducts themselves in a professional and knowledgeable manner while in the field to protect reputation of ICC Floors.
- Work Over-time when needed, in order to meet client expectations and schedules.
- Be professional by staying drug and alcohol free while working, and when driving company vehicles. Service Technicians are subject to drug and alcohol screening if reasonable cause is deemed by ownership or management.
- Be able to create punch-lists, and complete punch-lists when needed.
- Other duties and assignments as necessary.
Person profile – Field Technician
Personality: Outgoing personality, well mannered, with good presentation and people skills. Confident and trustworthy, and able to keep calm when faced with difficult situations or customers. High ethical code, with ability to follow company policies and procedures without compromise.
Specific Job Skills: Must be able to repair, fix, and create solutions in a variety of flooring situations. Understand project schedules and demands and assist field managers in completing jobs on time and on budget. Must be able to be insured on company auto policy and drive and maintain company vehicles.
Computer skills: Must be adept in use of MS Office 2007 or later, particularly Excel and Word, Internet, and email. Able to quickly learn and pick up on smart phone technology, and other computer systems used at ICC Floors.
Literacy and Numeracy: Able to understand material and labor quantities, pick-ticket reports, installation directions and warranties, and translate specifications into an appropriate plan to satisfy the need on the job.
Service
SERVICE
Job Description
Title: Service Coordinator
Reports to: Director of Customer Service
Based at: ICC Floors Plus Retail Sales Store
Job purpose:
To coordinate, schedule, and follow-up with warranty call back services and punch list items for installation projects to completion.
Key responsibilities and accountabilities:
- Receive, schedule and confirm all incoming service appointments for designated accounts
- Order & confirm all necessary materials will be available for scheduled services.
- Follow-up with customer service requests within 24 hrs. of notification.
- Create daily work orders for service techs, and track service completion.
- Follow up with customers after installation, and address any known issues immediately. Coordinate, schedule, and execute completion of jobs.
- Accountable for invoicing all billable service.
- Assure customer satisfaction and promote the ICC brand
- Other duties and assignments as needed.
Person profile – Service Coordinator
Personality: Detail oriented individual with high focus on organization, details, and follow-up. Must be a natural multi-tasker able to calmly and professionally handle high-demand tasks in a fast-paced working environment.
Specific Job Skills: Able to organize, manage, and prioritize service requests. Understands the principles of installation, material limitations, and scheduling. Able to translate individual service demands into a fully executed schedule.
Computer skills: Must be adept in use of MS Office, particularly Excel and Word, Internet, and email. Able to quickly learn and become proficient at new computer programs, primarily our internal RFMS system.
Literacy and Numeracy: Able to understand material and labor quantities, profit margin calculations, and ancillary items calculations. Must be a very competent writer, and be able to professionally communicate to clients, vendors, customers, and installation staff.
Business and Selling Skills: Must be an excellent face-to-face and telephone communicator. Able to work through issues while protecting the interests of the company, and still delivering on expectations. Demonstrate success managing and communicating expectations and limitations to sales staff, management, and clients. Ideal background would be in service department for a retail or construction based trade.
Warehouse
WAREHOUSE
Job Description – ICC Floors Warehouse Associate
Title: Warehouse Associate
Reports to: Director of Operations
Based at: ICC Floors Plus Main Campus – Indianapolis, IN
Job purpose:
To provide materials, equipment, and supplies by directing, receiving, warehousing, and distribution services. To track, organize, and accurately record items received and leaving the company warehouse.
Key responsibilities and accountabilities:
- Maintains receiving, warehousing, and distribution operations by coordinating and enforcing program, operational, and personnel policies and procedures.
- Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
- Controls inventory levels by conducting physical counts; reconciling with data storage system.
- Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
- Completes warehouse operational requirements by scheduling processes and scheduled tasks. Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
- Receive, organize, and prepare all job bundles for installer pick-up.
- Contributes to team effort by accomplishing related results as needed.
- Ensures overall safety and warehouse environment.
- Other duties and assignments as needed.
Person profile – Warehouse Associate
Personality: Detail oriented individual with high focus on organization, details, and follow-up. Must be a natural multi-tasker able to calmly and professionally handle high-demand tasks in a fast-paced area. High ethical code, with ability to follow company policies and procedures without compromise.
Specific Job Skills: Able to organize, lead, track, record, and report all materials that are received and leave the warehouse.
Computer skills: Must be adept in use of MS Office 2007 or later, particularly Excel and Word, Internet, and email. Able to quickly learn and become proficient at new computer programs, mainly RFMS.
Literacy and Numeracy: Able to understand material and labor quantities, pick-ticket reports, and shipping and bar code organization.
Job Opportunities Apply Now!
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